Privacy Policy
Pristine Services Worldwide LLC ("Pristine," "we," "us") operates a chauffeured black car service in the Washington, DC area. This policy explains what information we collect through this website and our reservation process, and how it's used.
Information we collect
When you request a reservation, by phone, email, or the form on this site, we collect what's needed to arrange your trip:
- Name and phone number
- Pickup and drop-off locations
- Trip date, time, and vehicle preference
- Any notes you provide (flight numbers, passenger count, special requests)
- Email address, if you contact us that way
We do not collect payment card details through this website; payment is arranged directly with your dispatcher.
How we use it
- To confirm, schedule, and staff your reservation
- To contact you about a trip — confirmations, driver details, delays
- To maintain basic business records (e.g. for invoicing corporate accounts)
- To improve our service based on feedback you give us directly
We do not sell your information, and we do not use it for advertising or share it with data brokers.
Who we share it with
Your trip details are shared internally with the chauffeur assigned to your reservation. We may disclose information if required by law, such as in response to a valid subpoena or government request.
Cookies & third-party services
This site loads fonts from Google Fonts, which may log standard technical data (like IP address) as part of serving that request. We do not run advertising trackers or analytics cookies beyond what a hosting provider may use for basic traffic logs.
Data retention
Reservation details are kept for as long as needed for business and tax records, then deleted or archived securely. Corporate account records may be kept longer as required by standing agreements.
Your choices
You can ask us to delete your contact information from our records at any time by emailing admin@pristineservicesworldwide.com, unless we're required to retain it for legal or accounting purposes.
Contact us
Questions about this policy: admin@pristineservicesworldwide.com or (240) 789-6400.
